We focus on our customers, our people, our shareholders and stakeholders in our communities.

Our customers with great value and service

We listen to our customers and take action as to what they want – we're not saying it's easy finding a solution for over 38,000 individual customers but we certainly try by offering choice and flexibility and a first class customer experience. Our accommodation varies, just like a hotel, so you can book a premier room, a double en-suite studio through to a standard en-suite room. There’s no doubt that we’ve learnt a lot from our customers as our business has grown, but one thing we have always done and will continue to do is to ensure the safety and security of our customers.

Our people with challenging, meaningful and rewarding careers

We look after our people. We have a strong team of over 1,000 at UNITE working within our UK business, our London Business, our Delivery team and Group support. 80% of our team say that love working for UNITE, substantially higher than comparable companies and The Guardian voted UNITE one of the top companies to work for in the UK two years running.

Our shareholders with continually improving returns

By concentrating on delivering a first class customer experience, as well as investing in our people, we believe our shareholders will continually see improved financial returns.

We're committed to growing our portfolio and have a strong reputation with land agents and planning authorities. This enables us to deliver high quality projects across the UK.

We also focus entirely on our student market - developing authoritative insights into their current and future needs.

Communicating and collaborating with our stakeholders

Our properties are not located on campus. We operate at the heart of urban communities. Click here to find out more.